Returns Policy

Full T & C’s for Returns and Exchange

A lot of pride and love goes into the design and printing of each and every one of our pieces.  So we want you to love them as much as us!  If the sizing or style is not quite right, we will happily exchange the item/s or issue you an online store credit.  Simply let us know by emailing us at and fill out the Exchange and Returns Form in full (we will email it to you).

Please note:

  • We do not exchange or refund any item/s purchased on clearance, or for change of mind for item/s on sale.
  • We do not exchange or refund any item/s purchased due to change of mind.
  • Please ensure that you check your order is correct at time of ordering (including size, garment colour, print selection, print colour and shipping details).

Repackage your item/s and enclose the Exchange and Returns Form.  Post the parcel back to us.  Please get a proof of postage receipt at the post office.  The buyer is responsible for any return shipping costs and the original postage cost in non refundable. 

We will email you to confirm we have received your return.  Once we receive your return, please allow up to 10 business days for your return to be processed. 

Postage costs to send the item you are exchanging for is our flat rate fee of $9.95.

Any returned item/s must be received in it's original condition as sent; the item must not be worn, soiled, washed, or altered and must have all original tags attached.  We will inspect the returned item/s before we issue an exchange or store credit.

All items must be returned within 14 business days of receiving the order.

Dirt Bagz Kids Collection reserves the right to deny an exchange or store credit if the product does not meet our return policy requirements once assessed.  If a returned item is denied, the product will be returned to the customer.  Dirt Bagz Kids Collection does not offer Refunds.  Dirt Bagz Kids Collection is not liable for any cost, delay, damage or loss in connection with the transport and return of the goods to us.